Seamless provides knowledge. expertise. services. equipment. Solutions.
Seamless Solutions is a business optimizer.
We provide the knowledge, expertise, services, and equipment to optimize business processes. Seamless merges three standard areas of services into one cohesive offering . The three areas are office equipment, work flow and document management, and the last being IT solutions.
Seamless Solutions is a leader in office equipment industry from the single MFP placement to managing a fleet of thousands of devices. Seamless has pioneered processes and technology to decrease down time and increase customer satisfaction, including automated dispatch, remote diagnostic, integrated meter collection, auto customer notification and surveys, and many other steps. One item Seamless solutions prides itself on is the loaner and replacement policy. Seamless will have a loaner in your office 48 hours from the time of your 1st call if the technician could not repair the issue. In addition Seamless will replace any machine that is not repairable or is problematic to the customer.
Workflow and Document Management
In workflow and document management, Seamless has been leading the way. The document management team at Seamless Solutions has created some of the most extraordinary solutions to business issues, including automated invoice processing, accounts payable approval processes, and digitizing over 1 million current documents.
Seamless offers a new approach to IT. IT solutions are served à la cart. This is a pay as you go program. Why buy a cow, if all you want is the milk? Through cloud technology, hosted servers, and virtual desktops, companies can pay for servers as they use them and cut out capital expenses and reduce operating costs. No more big IT salaries or costly slow equipment. Seamless can fit your budget with are three plans (cutting edge, moderate, or conservative).
always nice...and knows his job well.- Robin
10 out of 10 on all items. Everything was great. Thank you.- Brianna
Charles is very conciencious & thorough in servicing our equipment. Whatever the need, he- Gloria
Net Promoter Score
Many companies claim that they have the "Best service in the business" but few even have a way to measure how happy customers are. Here at Seamless Solutions we have a system that allows us to capture feedback after every service call. We use the Net Promoter Score system www.netpromoter.com
The Net Promoter Score (NPS)®, is a straightforward loyalty metric that holds companies and employees accountable for how they treat customers. It is both a loyalty metric and a discipline for using customer feedback to fuel profitable growth in your business. Employees at all levels of the organization understand it, opening doors to customer centric change and improved performance.